Talk to an installer, not a ticket queue.
Three desks, real inboxes, replies within one business day — usually much sooner. If it's a design question, send the floor plan; we like floor plans.
Send a message
Pick a topic and we'll route it to the right bench. Fields marked required are the only ones we actually need.
Your message is in the right inbox. Replies go out within one business day — design questions usually land same-day. Check spam if nothing arrives; we write back plainly, which filters sometimes mistake for suspicious behavior.
Three answers in advance
The questions that arrive most, answered so your actual question gets a faster reply.
Do you offer installation services?+
Not directly — we're a store and a design desk, not a crew. We will spec the kit, mark AP positions on your floor plan, and hand your installer a document they'll respect. If you need a referral, ask; we keep a short list of people whose work we'd sign.
Do you ship internationally?+
US only for now. Radio regulations differ by region — a US-spec access point isn't always legal elsewhere, and we'd rather not sell you a problem.
Can I visit, or call?+
We're a bench, not a showroom, and there's no phone queue — live chat and text reach the same installers during support hours. Email still wins for anything with a floor plan or screenshots attached, because the person answering can test your question on real hardware before replying.